A chatbot is “
a computer programme that simulates and processes human conversation,” which is then able to communicate with a person on the other end of a screen.
Chatbots can help your brand achieve
various marketing goals. Where some bots only create awareness of your brand, others assist in making your brand’s social media page a go-to destination for assistance or advice.
So, let’s take a look at the different options available to you:For more information, visit
www.amasocial.co.za. You can also follow amaSocial on
Facebook,
Twitter or
LinkedIn.
*Image courtesy of Pexels