pudo — short for pick up drop off — is transforming the courier industry with its growing network of smart lockers across South Africa, says Engen. 

Engen says that it has introduced pudo smart lockers at 40 retail service stations nationwide, with plans to scale across its industry-leading network of over 1 000 sites. The offering allows customers to drop off and collect parcels while refuelling or shopping at Engen.

"With this collaboration, we're integrating innovative parcel drop-off and collection services into our retail network to meet the evolving needs of our customers," says Enoch Hermanus, Engen’s General Manager of Retail. 

"By combining convenience, affordability and security, our partnership with pudo supports the growing e-commerce ecosystem and positions Engen as the go-to destination for motorists and shoppers alike," adds Hermanus. 

How pudo Works

According to Engen, using the pudo service comprises the following steps:

  1. Register on the pudo website or download the App. 
  2. Book a locker by completing a waybill and selecting the box size (from extra small to extra-large).
  3. Receive a PIN code to access your locker.
  4. Visit your nearest Engen with a pudo locker service to drop off or collect your parcel.
  5. Track your parcel online until delivery.

Elevating Customer Convenience

The initiative reinforces Engen's commitment to innovation and convenience, aligning with the company's Retail Digital and Innovation strategy, says Engen. 

"We continuously assess and enhance our offerings to ensure our customers enjoy an uplifting experience at every visit," adds Hermanus.

Engen concludes that its promise, 'With us, you are Number One,' reflects its dedication to placing customers at the heart of its operations. By introducing pioneering partnerships like pudo, Engen is cementing its position as a leading South African petrol station brand while creating a seamless, future-focused retail experience.

For more information, visit www.engen.co.za. You can also follow Engen on FacebookLinkedInX or on Instagram.

*Image courtesy of contributor